Welcome to Your Interactive Support Guide 🤓


This guide is split into 8 steps to help you learn all of the Community Manager tools easily! We recommend familiarizing yourself with your brand dashboard with this guide next to you. This is fully responsive, so feel free to use your phone or tablet as an extra screen.USEFUL NAVIGATIONS: 📱
- The "i" icon on the menu bar takes you directly to all the steps. Feel free to skip steps and find everything you need there!
- The home icon on the menu bar takes you back to your support page.
- If you are following this guide step by step, you can use the left, up, and right arrows to help you easily navigate through.


How to Login to Your Community Brand Dashboard 🔑


1. Login to your own dashboard by going to admin.wearelocals.co.uk with your username & password.Remember to check your junk/spam inbox for our password request email to create a new password for your account before attempting to login to your brand. If you have not received this, please let us know and we will send another email to you.


Understanding Your Dashboard Controls 🤓


Once you have logged in, you will be taken to this screen which is your community manager dashboard. This section gives a brief overview of your dashboard controls, there will be more information on each individual control in the following sections.



1. My Brand and My Shops These two tabs on the top left will let you see your brand or the shops that have been added onto your brand. You can also click on 'My Shops' to 'Register A New Shop' if you need to. You can find out more about setting up retail shops HERE!

2. Home, News and Other Pages These dashboard controls on the top left of the screen represent the different pages on your website. You can click on each of these to edit each page individually and you can use the 'Other Pages' tab to add and edit up to 5 extra pages.

3. Manage Zones and Showcase My Shops These tabs in the top middle of the page can be used to manage the shops within your brand. The 'Manage Streets' will let you create specific zones for your shops to be filtered by. You can also choose from labels like area, street, town, village, location, district and zone within your settings. The 'Showcase My Shops' tabs, enables you to showcase a specific shop on the homepage if you wanted. A shop may have a sale or the shop is hosting a holiday event for example.

4. Settings and Users The top right tabs on your dashboard can be used to adjust the Settings and managing the Users on your brand.

5. Sign Up Requests This is where you can accept or reject any new sign up requests from businesses.

6. Visit Website You can use the 'Visit Website' button at any time to access your live website.

7. Homepage Elements This is what a homepage element looks like, if you scroll down to the bottom of this page you will be able to click on 'Add New Homepage Element'.

8. Social Media Feed This is where your social media feed can be integrated into your website, which can be created in settings.

9. Help If you are ever struggling with understanding your community brand dashboard, you can click this 'Help' icon and you will be brought to the support library.


Adding Homepage Elements ✍️


Login to your Brand Dashboard and then select the page called Home. Once you have accessed your homepage, use the following instructions to add homepage elements.


1. Click on the Add New Homepage Element button. When you are on your homepage, select 'Add Homepage Element' in order to begin creating a new homepage element. If you have a few homepage elements already you may need to scroll down to find this.


2. Select whether you want your new homepage element to be either a Call To Action With Image or Latest News.A Call To Action With Image, means you will be able to create a new homepage element with a button that links to an exterior website. For example, you may use a call to action element with an image to redirect customers for an event to a specific website that sells tickets.Latest News means that you will be using the homepage to advertise a post that has already been created on your news page. You will need to have already posted a news item under your news page in order to do this.

Adding A Call To Action Homepage Element ✍️


Go to Home > Add Homepage Element > Call To Action With Image - Let your customers know about the latest events & where to get more information with external website links.


1. Select Call-to-action with Image Once you have selected this, this pop up will appear for you to fill out the information.2. Image Here you can upload an image that is related to your call to action and also choose what side your image will appear on.


3. Text If you scroll down, you will be able to get to the text section. Here you can add your call to action title under the header, type your content into the body text section and position where your body text will appear using the text align tool.


4. Call to action Scroll down even further and you will find the Call To Action section. The Call To Action Text is essentially going to be a button that enables a hyperlink, so fill it in with text like "Book now!", "Shop now!" or whatever may be relevant to your post. In this instance, I want the readers to book tickets to the cheese festival so I have put "Book now!"Now, you can put the website address that you wish to send visitors to within Call To Action Link. This is where they will be taken to when they click on your Call To Action Text.Finally, click save and your Call To Action Homepage Element is finished!


5. Preview Now you should be able to see your newly created Call To Action Homepage Element on your home section on the dashboard. Make sure to double-check how your homepage element looks on the live website by using the yellow Visit Website button in the top right of the admin dashboard.

This is how your Call To Action Homepage Element should look on your live homepage.

Adding A Latest News Homepage Element ✍️


Go to Home > Add Homepage Element > Call To Action With Image - Let your customers know about the latest news posts by giving them a preview of your news page.


1. Select Latest News Post Once you have clicked on Add Homepage Element, select Latest News and then save.


2. Preview Now you will be able to see a preview of the most recent post on your news page being featured on your homepage. Make sure to preview how this looks on your live website by clicking the Visit Website button in the top right corner.


This is how your Latest News Homepage Element should look on your live homepage.

Understanding Your News Page 📣

Go to My Brand Dashboard > News Once you have logged in, make sure to click the news tab on the top middle of the screen to be taken to your news page. From here, you will be able to use a range of controls to create, edit and delete news posts. The following section explains each control in more detail.



1 Add New Post. To edit an existing news post, simply click on this yellow Add New Post button.

2 Title. You can use the Title column to see the names of previously made news posts here.

3. Author You can use the Author column to view who has written which news post.

4. Published This Published toggle indicates whether a post has been published or not. When you create a new post, it will always remain unpublished so that you can preview it first before going live. This means you can easily write your news posts in advance and publish them at a later date if you wished to do so.

5. Published At Use the Published At column to find out when a news post was published.

6. Expires At The Expires At column is to show you when a post is due to expire. You are able to set a post to expire at a specific time in the requirements when you create a new post.

7. Preview You can use the Preview to preview what a post looks like at any time. We advise you to preview your new unpublished posts to double-check you are happy with them before going live on the Published toggle.

8. Edit Click on the Edit symbol to edit any previously made posts.

9. Delete Use the Delete button (red bin) to delete any posts you do not wish to have on the website. When creating a new post, you do have the option to create an expiry date for posts to save you delete them in the future.


Creating A News Post 📰


Go to My Brand Dashboard > News > Add New Post - You can use our admin dashboard to internally create news posts for your brand. The following instructions will show you how to easily update your website with content for your visitors to read!


1. Add New Post When you are on the News tab of your brand dashboard click on Add New Post.


2.Title and Author Now you are ready to create a new post. Start by filling out the Title of the news post, as well as the Author.


3. Body Text Fill out the body text of your News Post using the HTML editor which uses basic code. You can paste your News Post text into the left column and edit it using the tools at the top like you would for Google Docs or Microsoft Word.We recommend that you familiarise yourself with all the different tools so you can customise your News Posts as much as you'd like with decorative titles, images and adding hyperlinks.You can check how your News Post will look when it is live on the website by using the right-hand panel which acts as a preview for any changes you make to the text.


4. Meta Description and Header Image Once you have added in the body text and customised it to how you would like using the HTML tools, scroll down to the Search Engine Optimisation section.In this section, you can fill out a Meta Description for your post. This is a text snippet of your post which appears under your title in search engine results. We recommend using 1-2 short sentences.Make sure you also upload a header image for your news post! We recommend using a high quality image that is more than 1080 pixels wide because this will be used as your header image and for thumbnail previews.


5. Publish Date and Expiry Date In the Publishing Information section, make sure to add in the date you wish for the News Post to be published and the date you want it to expire (expiry date is optional).Then select Add New Post!


6. Preview When you have clicked Add New Post you will be taken to this News tab again. The Published toggle will remain off so that you can use the Preview tool to preview your News Post before going live. Once you’ve checked everything looks okay you can go ahead and turn the Published toggle on and your News-Post will be live!


7. Publish This is what your news post will look like when it is live on your brand website!

Understanding The Other Pages Tab 💭


Go to My Brand Dashboard > Other Pages - This is where you can create up to 5 extra pages. For example, you may want an About Us page, a specific page about events or maybe even a meet the team page. Whatever you decide, this guide will teach you how to make your own custom pages!


It is worth familiarising yourself with the different controls on the Other Pages tab so that you can create custom pages easily! Creating a custom page is essentially the same process as creating a News Post, so if you have already read the section called Create A News Post this should be easier to understand.

1. Add New Page To create a custom page, click on the yellow Add New Page button on the middle right of the page.

2. Title You can use the Title column to see the name of each custom page that has already been made.

3. Published This Published toggle indicates whether a customer page has been published or not. When you create a new custom page, it will always remain unpublished so that you can preview it first before going live. This means you can easily write your custom pages in advance for different times of the year and publish them at a later date if you wished to do so.

4. Expires At The Expires At column is to show you when a custom page is due to expire. You are able to set a post to expire at a specific time in the requirements when you create a new custom page.

5. Order If you only have one custom page, the Order column is irrelevant. Once you add more than one custom page, you can use the arrows on the Order to select which order the pages will appear on the top banner of your website.

6. Preview You can use the Preview to preview what a custom page looks like at any time. We advise you to preview your new unpublished custom pages to double-check you are happy with them before going live on the Published toggle.

7. Edit Click on the Edit symbol to edit any previously made custom pages.

8. Delete Use the Delete button (red bin) to delete any custom pages you do not wish to have on the website. When creating a new custom page, you have the option to create an expiry date for posts to save you deleting them in the future.

Add New Custom Page 📝


1. Add New Page To create a custom page, click on the yellow Add New Page button on the middle right of the page.


2. Title and Author Now you are ready to create a new custom page. Start by filling out the Title as well as the Author of your custom page.


3. Body Text Fill out the body text of your custom page using the HTML editor which uses basic code. You can paste the text for your Custom Page into the left column and edit it using the tools at the top like you would for Google Docs or Microsoft Word.We recommend that you familiarise yourself with all the different tools so you can customise your Custom Pages as much as you'd like with decorative titles, images and adding hyperlinks.You can check how your Custom Page will look when it is live on the website by using the right-hand panel which acts as a preview for any changes you make to the text.


4. Meta Description and Header Image Once you have added in the body text and customised it to how you would like using the HTML tools, scroll down to the Search Engine Optimisation section.In this section, you can fill out a Meta Description for your Custom Page. This is a text snippet of your page which appears under your title in search engine results. We recommend using 1-2 short sentences.Make sure you also upload a header image for your Custom Page! We recommend using a high-quality image that is more than 1080 pixels wide because this will be used as your header image and for thumbnail previews.


5. Publishing Information In the Publishing Information section, make sure to add in the date you want your Custom Page to expire if you wish to do so (expiry date is optional).Then select Add New Post!


6. Preview When you have clicked Add New Page you will be taken to the Other Pages tab again. The Published toggle will remain off so that you can use the Preview tool to preview your Custom Page before going live. Once you’ve checked everything looks okay you can go ahead and turn the Published toggle on and your Custome Page will be live!


7. Publish This is what your Custom Page will look like when it is live on your brand website! You will also be able to see the Custom Page on the website banner with the other pages on your site.


How To Manage Zones 📍


Go to My Brand Dashboard > Manage Zones - This is where you can create specific zones for your shops, which will be filterable in your marketplace. You can also choose from labels like area, street, town, village, location, district and zone within your settings.
Please note, whatever you choose to have as your label in your brand settings will be represented in your brand e.g., if you choose the label District, your brand dashboard will say Manage Districts and Add New District.


Make sure that you familiarise yourself with the Manage Zones controls so that you can easily create new zones to filter shops within your brand.

1. This is what an existing Zone will look like if one has already been added on your brand.

2. To create a new Zone, click on the yellow Add New Zone button on the right middle of the page.

Creating A New Zone 📍


1. Add New Zone - When you are on the Manage Zones page, use the yellow Add New Zone button on the middle right.

Adding optional tips

2. Create Zone Name Type of the Zone Name to match the label you have chosen, e.g. if you have chosen to call your Zone Label as Street in your Settings, then enter a street name for your new zone.
If you want to change your Zone Label, you can change it in the settings tab.

Adding optional tips

3. Add Associated Shops Click on the Associate Shops drop-down and add all of the shops that you want to add in your new Zone. Once you have added all the shops you would like, click on the Save button to create your new Zone.


4. Edit Zones Once you have made your new Zone, you can scroll down to find it on your Manage Zones page. To edit any existing Zone simply click on the Edit Symbol in the top right of the Zone which is displayed as three dots as you can see below.

How To Showcase A Shop 🛍


This section will teach you how to Showcase one of the shops associated with your brand so that it can be promoted on your brand website for visitors to see.


Go to My Brand Dashboard > Showcase > My Shop - This is where you can see any existing shops that you may have showcased previously or where you can set up a new shop to showcase.1. Add New Showcase Campaign Click on the yellow Add New Showcase Campaign button on the top right to start making a new shop showcase.


2. Name Enter the Name of the Shop Showcase Campaign and then scroll down.


3. Promoted Shop Make sure to select the Promoted Shop you wish to showcase.


4. Shop Layout Choose from the two styles for the Shop Layout which will be used to display your promoted shop. After you have chosen your Shop Layout you will be able to see the preview of what the Shop Showcase underneath will look like.


5. Showcase Style Choose between the two Showcase Style options that will appear on your homepage. You can see previews of how each Showcase Style will look underneath each option.If you have selected to Add Banner On Top Of Brand Home Page then you will need to select

If you have selected to Add Banner On Top Of Brand Home Page then you will need to add in the Home Page Banner Text, as well as the Home Page Banner Call-To-Action Text.

If you have selected to Add Navigation Element To Brand Website then you will need to add text into the Navigation Element Text section.
We recommend using a short phrase here of approximately 2 - 4 words.


6. Add New Promotion Remember to click Add New Promotion to create your Shop Showcase Campaign.


7. Activate Your Campaign Remember to click Add New Promotion to create your Shop Showcase Campaign.


8. Visit Website Remember to click the yellow Visit Website button in the top right of your dashboard to view your newly activated Shop Showcase.

Manage Users 👥


Go to My Brand Dashboard > Users - this is where you can manage existing Users for your brand and add new ones!

1. Add New User Click on the yellow button that says Add New User.


2. Create New User Complete both the Name and Email section and click Confirm.Please note, the new user will receive an email with further instructions on how to create their new password and log in to their dashboard.


3. User Added Once you have pressed Confirm you will be taken back to the Users page on the dashboard and you will now be able to see the New User in your User List.

Sign Up Requests 📋


Go to My Brand Dashboard > Sign Up Requests - this is where you can manage any recent requests from businesses to sign up to the platform.

1. When a business sends in a sign up form a blue notification will appear by the tab labelled Sign Up Requests.
2. All new requests will appear with an orange Pending symbol in the Status column.

3. Click on the status of the request and you can fully preview all of the information they have submitted. A summarised version appears in the table.


3. Once you have reviewed their information you can choose to Reject or Register Shop.


4. If you have selected Register Shop, the shop will now appear on the platform and the status symbol will turn green and read Completed.


5. If you have selected Reject, you will be prompted to provide a reason why. This will then be sent back to the business.

6. The status will then turn red in the table.